The Blog:
The Cross Point Search blog is a composite of
company information, current events and
useful information on experiences within the
hospitality and related industries.

Tuesday, August 19, 2008

The Genius of Norman Brinker -“A strong culture cannot survive a weak owner”

“The genius of Norman wasn’t the many things that were visible to the customer. His genius was in assembling, nurturing, challenging, educating, motivating, evaluating, and coaching a team of people to achieve what he had dreamed. Norman was the consummate restaurateur. But he was an even better leader.”

This excerpt titled "The Genius of Norman Brinker," by Lane Cardwell appearing in a recent edition of Chain Leader truly hits the mark. Part of Norman’s genius was his ability to recognize talent in everyone and somehow be able to coach them into achieving greatness. Norman lived the philosophy that your company IS your people. The other very admirable characteristic of Norman; he never quit learning and challenging those about him to do the same.

Great article! Until next time enjoy the read…

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